Terms & Conditions / Consent for Communication

Aditya Multispeciality Hospital
1-7-5C, Khuba Plots, Garden Road, Gulbarga – 585102, Karnataka, India

Effective Date: 1 Nov 2025

1. Introduction

Welcome to Aditya Multispeciality Hospital (“Hospital”, “we”, “our”, or “us”). By visiting our website, submitting any form, or providing your information through our consent forms, you agree to the terms outlined in this policy.

These Terms govern the collection and use of patient and visitor information for communication, service delivery, and marketing purposes.

2. Information We Collect

When you interact with our website or submit any form, we may collect:

Full name
Phone number
Email address
Any other information voluntarily submitted

We collect only the information necessary to provide our services and communications.

3. Purpose of Data Collection

Your information may be used for:

Appointment booking and confirmations
Responding to medical inquiries
Patient support and follow-ups
Service updates and health awareness messages
Promotional and marketing communications
Improving our services and website experience

4. Consent for WhatsApp & Digital Communications

By submitting your details through our website or consent forms, you explicitly consent to receive communications from Aditya Multispeciality Hospital via:

WhatsApp (using official WhatsApp Business API)
SMS
Phone calls
Email
Facebook and Instagram messaging platforms

These communications may include:

Appointment reminders
Health tips and awareness content
Service announcements
Promotional offers
Hospital updates

You understand that message and data rates may apply as per your mobile operator.

5. Opt-Out / Withdrawal of Consent

You may opt out of marketing communications at any time by:

Replying “STOP” on WhatsApp or SMS
Contacting us at: info@amhcare.in
Using the unsubscribe link (where applicable)

Please note: Even after opting out of marketing messages, we may still send essential service-related communications (such as appointment confirmations).

6. Data Sharing and Third-Party Services

We do not sell your personal information.

However, your data may be processed through trusted third-party platforms strictly for communication purposes, including:

WhatsApp Business API providers
Meta (Facebook & Instagram) platforms
SMS gateway providers
Website hosting and CRM tools

These partners process data only on our behalf and under confidentiality obligations.

7. Data Security

Aditya Multispeciality Hospital implements reasonable technical and organizational safeguards to protect your personal information from:

Unauthorized access
Misuse
Loss or alteration

However, no digital transmission is 100% secure, and users share information at their own risk.

8. Patient Responsibility

By submitting your information, you confirm that:

The information provided is accurate and belongs to you
You are authorized to share the provided contact details
You are at least 18 years old or have guardian consent

9. Website Usage

Users agree not to:

Submit false or misleading information
Attempt unauthorized access to our systems
Use the website for unlawful purposes

We reserve the right to restrict access if misuse is detected.

10. Limitation of Liability

Information provided through our website or communications is for general informational purposes only and does not constitute medical diagnosis or treatment.

For emergencies, please visit the hospital directly or contact emergency services.

Aditya Multispeciality Hospital shall not be liable for:

Decisions made based on website content
Network delays or message delivery failures
Technical issues beyond our control

11. Changes to These Terms

We may update these Terms & Conditions periodically. Updated versions will be posted on this page with a revised effective date.

Continued use of our website or services constitutes acceptance of the updated terms.

12. Contact Us

For any questions regarding these Terms or your data, please contact:

Aditya Multispeciality Hospital
1-7-5C, Khuba Plots
Garden Road, Gulbarga – 585102
Karnataka, India

email: info@amhcare.in